Ed Brown and Shayla Brown, my forever car and home insurance providers with State Farm! They are both very professional and efficient with making sure that your needs are met. I moved to Brevard county a couple of years and because of their loyalty....I am still with them! Thanks for everything!
Stacie Murray
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June 24, 2014
I have been with State Farm since I first owned a vehicle. I moved to Florida two years ago and decided to continue using State Farm because I had such a great experience with my agent back in Colorado. My experience here has been the exact opposite. Like most customers, I prefer to have my insurance payment withdrawn from my account so I do not have to hassle and call. In March, I had to change my card number for payment and since that time, I have had to call every month to ask them to change my card number so the payment is automatically withdrawn. The employees never seem to care, nor are apologetic that I have repeatedly have to call. The employee I spoke with today, Sarah, seemed to careless that I was going to look for another agent because of my unresolved issues. As a loyal customer, I am disappointed when I come across people that don't care about their job or the well-being of the company they work for. Mr. Brown should know about certain employees that do not want to keep loyal customers and have no customer service skills. Next month, I will probably have to call again and at that time, I will be changing agents.
John Bellmany
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September 26, 2017
I have been insured through this agency over 20 years and always recieve excellent, friendly service. Would recommend to everyone. BTW, rates are the best I can find anywhere for Auto, life and Homeowner's insurace- I have checked with many companies but they simply can't be beat.
Crazybass baits
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April 04, 2016
Scammers that's all I got to say... Tried to save money by switching and I did and now they have changed the premium 3 times in less than a month... I'll go back to direct auto seems to be a better more organized company...
nanetta lovell
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June 22, 2020
Love this office. Family run, always there to help. Been with them for almost 4years now.
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700 W 25th St, Sanford, FL 32771, USA
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Ed Brown and Shayla Brown, my forever car and home insurance providers with State Farm! They are both very professional and efficient with making sure that your needs are met. I moved to Brevard county a couple of years and because of their loyalty....I am still with them! Thanks for everything!
I have been with State Farm since I first owned a vehicle. I moved to Florida two years ago and decided to continue using State Farm because I had such a great experience with my agent back in Colorado. My experience here has been the exact opposite. Like most customers, I prefer to have my insurance payment withdrawn from my account so I do not have to hassle and call. In March, I had to change my card number for payment and since that time, I have had to call every month to ask them to change my card number so the payment is automatically withdrawn. The employees never seem to care, nor are apologetic that I have repeatedly have to call. The employee I spoke with today, Sarah, seemed to careless that I was going to look for another agent because of my unresolved issues. As a loyal customer, I am disappointed when I come across people that don't care about their job or the well-being of the company they work for. Mr. Brown should know about certain employees that do not want to keep loyal customers and have no customer service skills. Next month, I will probably have to call again and at that time, I will be changing agents.
I have been insured through this agency over 20 years and always recieve excellent, friendly service. Would recommend to everyone. BTW, rates are the best I can find anywhere for Auto, life and Homeowner's insurace- I have checked with many companies but they simply can't be beat.
Scammers that's all I got to say... Tried to save money by switching and I did and now they have changed the premium 3 times in less than a month... I'll go back to direct auto seems to be a better more organized company...
Love this office. Family run, always there to help. Been with them for almost 4years now.