Fantastic. Michael LaPella was so nice and answered all of my questions promptly. He was super patient with me as I definitely took long to reply back and never pushed which was a huge reason I went with Allstate as well. Great prices, and great customer service from Michael!
Decent service but my auto rate just went up $100 for a 6 month policy. No accidents or tickets. Time to search for a better rate. Coverage I have is just okay for the price.
I've been with this agency for quite a few years and not be any happier, from Mirla to Jeanne, Anthony and ALL of them at the office could not have better customer service practices. I previously had left them and after 6 months I had to come back to them, there were just no comparison. Every issued I've ever had, it was resolved within 24 to 48 hours the must, usually within hours. I have my vehicles and home insurance with them and it's been aa awesome experience. I love their accuracy and customer service. Kudos to all of them in the office Thanks Michael and the gang.
Wow! It is hard to find great customer service these days but Michael and his staff truly went above and beyond. They are friendly and professional. They made sure we had just the right amount of coverage on our home and cars. I definitely recommend if you are looking for insurance to go through this agency.
“ We live in Florida and bought a golf cart in January 2019. I was surprised to learn that my car insurance provider does not insure golf carts. A neighbor, who also has a golf cart, told me that his cart is insured by Allstate. He gave the contact information for your office manager, Connie Miller. Connie was great to work with, very patient in assisting us with our particular needs and instrumental in helping us obtain insurance. Thank you Allstate! ”
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